Membership questions?
Contact us at speaks@dsbg.org
or (704) 825-4490 ext. 103.
Renewals
Renew your membership online or simply renew during your next visit to the Garden at the admissions desk or The Garden Store. You will be able to use your membership same day.
Simply show your membership card from your garden at the admission desk. Please note that this only gets you admission, and not into events.
Contact our membership department at 704-825-4490 ext. 103 or speaks@dsbg.org. We can also check when you visit the Garden.
Membership Discounts
Make sure you are logged in. When purchasing tickets you will see a sign in button at the top of the screen. You must sign in to receive benefits and you will see those discounts in the cart, which is the last checkout step. If the event you are signing up for is supposed to be free, and the website is asking you for card information, your sign in was unsuccessful. If you are absolutely sure you are signed in, and still aren’t receiving your discount, please call our guest services department, 704-825-4490 ext. 103.
Membership Cards
Certainly, just send an email to speaks@dsbg.org or call 704-825-4490 ext. 103 and let us know you would like a physical card mailed to you. Please include your mailing address in your request.
E-mail cuseum at membership@cuseum.com. Here are some common questions and answers: Digital Membership Card FAQs (for Members) – Cuseum
Certainly, just send an email to speaks@dsbg.org or call 704-825-4490 ext. 103 and let us know you would like a your card sent to a different email. Please include your email address in your request.
You will receive an email from Daniel Stowe Botanical Garden (membership@cuseum.com) with the title Your New Membership (Your Name). It will contain easy instructions on how to download and store your new membership card.
Within a few days of your purchase. You are welcome to visit the Garden before you receive your card, we can look up your membership by name at the admissions desk.
Certainly, just send an email to speaks@dsbg.org or call 704-825-4490 ext. 103 and let us know you if you would prefer a digital card emailed to you or a paper card mailed to you.
All Household Memberships and above will receive separate emails for each card. These will be sent to the same address unless each member has their own individual email associated with their name. These emails can be forwarded to other members of your household to download in their own electronic device. You can also “share” the card with a household member by navigating to the back of the card once it is in you digital wallet by clicking the three dots in the top right corner. From there, hit the share button in the top right corner.
Digital cards align with the Garden’s mission, as we go green and reduce our carbon footprint with an environmentally-friendly option. Digital cards provide cost efficiencies not realized with printed/mailed cards and help us to better serve members as they hold information about our benefits as well as direct links to our website and phone numbers.
You will not receive an extra card for your complimentary guest. On the back of your card it will say the amount of courtesy guest you are allowed and that will be honored at admissions.
